上书房信息咨询开展医院职工满意度调查

2023-05-11 14:16:30

       医院职工满意度调查旨在了解医院内职工对工作环境、工作任务、管理机制、培训机会等方面的满意度,以帮助医院制定更好的人力资源管理政策和优化工作流程。

       以下是一份医院职工满意度调查计划的示例:

       1. 确定调查目的:了解医院内职工对工作环境、工作任务、管理机制、培训机会等方面的满意度,以帮助医院制定更好的人力资源管理政策和优化工作流程。

       2. 设计调查问卷:设计涵盖医院各个职能部门、各个级别职工的问卷,涉及以下方面:

• 工作环境:包括职工对办公设备、工作场所、工作安全等方面的评价;

• 工作任务:包括职工对工作内容、工作量、工作难度、工作压力等方面的评价;

• 管理机制:包括职工对领导、同事、下属、团队等方面的评价;

• 培训机会:包括职工对培训内容、培训方式、培训效果等方面的评价。

       3. 确定调查方式:采用在线问卷调查方式,通过医院内部网络发布问卷链接,职工可以自主填写问卷。

       4. 确定调查时间:选择在工作日时段内进行调查,避免影响职工正常工作。

       5. 确定调查对象:覆盖医院所有职能部门和各级别职工,确保涵盖全员。

       6. 确定数据分析方法:采用统计学方法对调查数据进行分析,得出各项指标的满意度得分和综合满意度得分。

       7. 编制调查报告:对调查结果进行综合分析,并提出改善建议和措施,形成调查报告,为医院人力资源管理和工作流程优化提供依据。

 

       第三方评估市场调研机构上书房信息咨询采用经验丰富的质控员对每一位访问员提交的现场记录资料(评估表、消费记录、照片、影像等)进行甄别与筛选。通常,一个全国性的满意度委托项目会设置8-10名督导,他们统一向1名项目总监汇报日常工作。通过上书房信息咨询(第三方市场调查)满意度调查可以帮助企业改进和提升服务质量和服务水平,另外通过满意度调查结果和研究报告能够及时调整销售人员架构,促使各地市场人员和销售经理对零售市场的顾客有着清醒的认识,有助于了解市场上主要竞争对手在零售终端的软硬件投入状况,长期的满意度调查项目能够实现对网点的动态监测,管理层可以主动积极地进行有效管理。

       上书房信息咨询作为中国第三方满意度调查公司,在2022年服务地产物业客户超过100家,包含了写字楼、产业园区、住宅、广州第三方满意度测评、景区满意度调查、满意度调查问卷、广州医院满意度测评、广州窗口满意度测评、满意度调查报告、佛山专业市场调查公司、内部员工满意度调查公司、社会满意度调查、上海小区业主满意度调查等多种类型,调查项目覆盖了国内160余个城市,通过phone调查、网络问卷和入户访问等方式调研有效样本超300,000个。

 
 

Employee Satisfaction Survey Plan
Sure, here is a sample Employee Satisfaction Survey Plan:
1. Objectives
• To gather feedback from employees about their level of job satisfaction and identify areas for improvement
• To understand employees' perceptions about the workplace culture, leadership, communication, and other important factors
• To provide actionable insights to management for enhancing employee satisfaction, engagement, and retention
2. Survey Design
• A combination of closed-ended and open-ended questions will be used to collect quantitative and qualitative data
• The survey will cover topics such as job satisfaction, workplace environment, leadership, communication, training and development, and benefits
• The survey will be designed to be easily understandable and take no more than 10-15 minutes to complete
3. Sampling
• A random sample of employees from all departments and levels will be selected for the survey
• The sample size will be determined based on the organization's size and the desired level of precision
4. Data Collection
• The survey will be administered online through a secure survey platform
• Employees will receive an email invitation with a link to the survey and instructions on how to complete it
• The survey will be open for a specified period of time to allow for maximum participation
5. Data Analysis
• The quantitative data will be analyzed using descriptive statistics and inferential statistics, such as regression analysis, to identify relationships between variables
• The qualitative data will be analyzed using content analysis to identify themes and patterns in employees' responses
• The results will be presented in a comprehensive report with actionable recommendations for management
6. Implementation of Recommendations
• The survey results will be shared with management and other relevant stakeholders
• Based on the findings, specific action plans will be developed and implemented to address the identified areas for improvement
• Regular follow-up surveys will be conducted to track progress and evaluate the effectiveness of the implemented action plans.

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